Upon booking, 50% payment is due. The remaining 50% payment is due 30 days prior to the start of the trip. If booking a trip that commences in less than 30 days, the full price must be paid at time of booking.

Cancellations made up to 30 days before the start of the trip will be refunded in full, (excluding transfer charges). Cancellations made less than 30 days before the start of the trip, and 'no-shows', will be charged at the full amount.

Food, drinks, all facilities and activities at the camp are included within the price. Transportation from Ulan Bator to the camp and return to Ulan Bator is not included. However, we can arrange transfers on behalf of our guests.

Mongolian Tughrik (MNT) is the local Mongolian currency. 1 USD = 2500 MNT approx.

We strongly recommend that guests purchase travel insurance prior to their departure. The camp employs a camp doctor during the season and there are also hospitals in Hujirt and Karakoram (25km away). Emergency helicopter rescue services can be activated, depending on the client’s prior arrangement with their insurance company. Contact SOS Medica Mongolia for more details - www.sosmedica.mn. SOS Medica Mongolia can also send out a doctor, and an ambulance by road which can take up to six hours drive.

Please check the visa exemption list and contact the nearest Mongolian Consulate. http://consul.mn/eng/02visae.php

No.

20.

Accommodation at the camp is in comfortable gers – traditional Mongolian houses. The gers are cosy and lit by candle light. Each has its own wood-burning stove. The beds are made with mattresses, duvets, pillows, cotton sheets, and topped with cashmere blankets. Sheets will be changed every three days (or upon request). Each ger is equipped with a gravity sink a water jug, a camping toilet with a curtain surround, clothes storage, a table, and seating. Sleeping arrangements are flexible as our gers accomodate a double bed (with one or two single beds for children if required). Alternatively we can accommodate two or three single beds.

Throughout the summer, the weather at the camp is defined as an alpine climate. Spring starts at the beginning of June and rapidly transitions to summer by the end of the month. On hotter days temperatures can rise to 30 degrees – a dry heat, rather than humid. We experience cool and comfortable nights, throughout August. Autumn begins at the end of August, followed by pleasantly warm days, occasional winds, and cooler nights throughout September.

Loose, light, summer clothing is normally appropriate during the day time, while a jumper or fleece is a good idea for cooler evenings. Be prepared for many types of weather during your stay by packing layers and a windproof or waterproof jacket. If you are at camp in autumn, bring warm clothes for the chilly nights and mornings. Smart casual clothing is suggested for evening meals. We ask that guests bring their own riding boots (with a ½ - 1 inch heel) and, when possible, their own riding hats. We do, however, have a selection of helmets and chaps at camp.

The camp includes a tech ger where we have solar batteries to charge phones, laptops and cameras. We have limited Wi-Fi for essential emails and a landline phone in the camp for emergencies. At the top of the hill near the camp there is some mobile phone coverage. The closest town with high-speed 3G Internet is a 30-minute drive from camp, and a trip can be organised upon request.

All water is drawn directly from our well, which is fed by a mineral spring; it is potable and completely safe for use.

The camp employs a camp doctor during the season, and there are also hospitals in Hujirt and Karakoram (25km away). Depending on the client’s prior arrangement, with their insurance company, emergency helicopter rescue service can be activated. Contact SOS Medica Mongolia for more details - www.sosmedica.mn. SOS Medica Mongolia can also send out a doctor and an ambulance by road, which takes a six-hour drive.

In addition to the camping lavatories inside the gers, the camp also includes a number of external bathroom facilities. These are essentially ‘long drops’ used on African safaris. The camp includes three bath gers, each with two wooden Japanese-style bathtubs. There are also stand-alone, wood-enclosed, gravity-fed showers overlooking the Orkhon River. All water is pumped from a well and heated by a wood fire.

The days are comprised of playing polo and/or riding across the breathtaking landscape. Activities include morning yoga sessions with expansive views over the steppe, mountain biking and hiking across valleys, fishing in the Orkhon River, wildlife and birdlife spotting from the serenity of a kayak, and picnic lunches along a ridge covered in wildflowers. For insight into the vast history and culture of Mongolia, guests can visit the museum and monastery in Karakoram, Khar Balgas and The Bilge Khan Monument and Museum. Rates are inclusive of all activities and riding and polo tuition can also be provided. More experienced polo players are welcome to join the chukkas.

Yes.